Terms & Conditions

Refund and Exchange Policy

In the event that any of our products purchased are faulty, please notify us withing 7 days of purchase for and exchange or refunds.

Please contact our office to discuss and organise the exchange or refund.

There is Strictly no Refund or Returns after 7 days from purchase.

Due to hygiene reasons we cannot accept exchange or returns on non-faulty items, so please choose carefully!

Please note: There is NO refunds or exchanges on SALE items or for Change of Mind. SALE IS FINAL.

Retailers & Reps: Due to hygiene reasons we cannot accept exchange or returns on non-faulty items AFTER 3 days from purchase, so please choose carefully! Also please note, that there are no Exchange or Refunds for purchases, as a result of items not being sold or incorrect number of products purchased.

Nature Lab Skincare accepts no liability for the incorrect use of the products.



Prior to use: Customers should always refer to the label as affixed to each product which are current at the time of supply of the product.

The information provided is for educational purposes only. Individuals receiving this information must exercise their independent judgment in determining its appropriateness for a particular purpose or use.

As the ordinary or otherwise use(s) of products is outside the control of Nature Lab Skincare, no representation or warranty, expressed or implied, is made as to the effect(s) of such use(s), (including damage or injury), or the results obtained. Nature Lab Skincare expressly disclaims responsibility as to the ordinary or otherwise use(s). Furthermore, nothing contained herein should be considered as a recommendation by Nature Lab Skincare as to the fitness for any use. The liability of Nature Lab Skincare is limited to the value of the goods and does not include any consequential losses.

Nature Lab Skincare shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Nature Lab Skincare shall not be responsible for any damages resulting from use of or reliance upon this information.

The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including intellectual property rights of third parties.